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Refrigerator not cooling: causes, quick checks and what repair costs

Fridge warm but the freezer works? Everything warm? Work through this in order — most causes take a technician one visit.

Technician diagnosing the appliance described in this guide

If the refrigerator is running but not cold, the likely causes in order are: 1) a frosted-over evaporator coil from a failed defrost cycle, 2) a dead evaporator fan (no air moving into the fridge section), 3) dirty condenser coils or a blocked condenser fan, 4) a failed start relay (clicking sound), 5) a bad thermostat or control board, 6) a worn door gasket, and 7) a failing compressor or sealed-system leak. Causes 1–6 typically cost $100–$350 to fix; cause 7 is where replacement may win.

Which symptom do you have? Quick checks and what they mean

Safe checks only — anything involving line voltage, gas or refrigerant is for the technician.

What you seeWhat it usually meansWhat to do
Freezer cold, fridge warmFrost on the back wall of the freezer = defrost failure; no fan sound when the door switch is pressed = evaporator fan.Call — both are routine repairs
Both warm, compressor hummingFeel the back or bottom — hot and running means airflow or sealed-system trouble; check condenser coils for dust.Vacuum coils; if no change in 12h, call
Both warm, clicking every few minutesStart relay failing or compressor struggling to start.Call — relay is cheap, compressor is the decision point
Both warm, completely silentNo power, tripped breaker, failed control board, or failed compressor.Check outlet/breaker first, then call
Runs constantly, barely coldGasket leak, door left ajar, dirty coils, thermostat.Dollar-bill gasket test; then call

What each repair typically costs

Typical 2026 US ranges from published industry estimates; the company quotes the exact price after diagnosis. See how we estimate costs.
RepairTypical cost (parts + labor)
Defrost heater / thermostat / timer$150 – $300
Evaporator fan motor$150 – $300
Condenser fan / coil cleaning$80 – $250
Start relay / capacitor$100 – $250
Thermostat / control board$150 – $400
Door gasket$100 – $250
Compressor (sealed system)$400 – $900

Repair or replace?

Repair if the quote is under half the price of a comparable new unit and the appliance is not near the end of its typical lifespan. The repair-or-replace calculator gives a quick answer for your appliance and age.

Still under manufacturer warranty? Contact the manufacturer first — warranty work has to go through them. The independent companies we connect you with handle out-of-warranty repairs.

What happens when you call

1Describe the symptom

Brand, model, what it does and does not do — two minutes.

2Get connected

An independent repair company covering your ZIP code.

3Diagnosis and quote

Visit fee confirmed up front; repair on approval, often the same visit.

Common questions

How long will food last in a fridge that stopped cooling?

About 4 hours in the fresh-food section with the door closed; a full freezer holds 48 hours, half full about 24. Move perishables to a cooler with ice if repair cannot happen the same day.

Why is the freezer working but the refrigerator is warm?

The fridge section gets its cold air from the freezer coil. If that coil is buried in frost (defrost failure) or the fan that moves the air is dead, the freezer stays cold and the fridge warms. Both are common, affordable repairs.

Can I fix a refrigerator that is not cooling myself?

Safe checks: clean the condenser coils, confirm the door closes fully, and make sure vents inside are not blocked by food. Beyond that, the parts involve line voltage and refrigerant — call.

Is it worth repairing an old refrigerator that stopped cooling?

If it is under 10 years old, almost always. Over 10–12 years, repair the cheap causes but weigh a compressor job against replacement using the calculator.

Published 2026-09-22 · Updated 2026-09-22